Legal

Privacy Policy

We take the privacy of theatre educators and their programs seriously. Here's exactly what we collect and why.

Designed for CCPA Designed for FERPA Designed for COPPA Designed for CalOPPA Student Data Stays With Your School
📅 Effective date: March 2026  ·  Last updated: August 2026  ·  Artstracker LLC  ·  hello@theatre4u.org
Section 1

Introduction

Theatre4u™ (theatre4u.org) is a product of Artstracker LLC, a California limited liability company. We are committed to protecting the privacy and security of all users, with special attention to the requirements applicable to educational institutions and school districts.

This Privacy Policy is designed to address the requirements that may apply to us and to our educational customers, including the California Consumer Privacy Act (CCPA), CalOPPA, the Family Educational Rights and Privacy Act (FERPA), and the Children's Online Privacy Protection Act (COPPA).

Section 2

Who Uses Theatre4u

Theatre4u is designed for use by theatre educators, school drama departments, community theatre organizations, and district administrators. Accounts are created by adults (18 or older) or by authorized school employees, not by students directly.

Important: Where a program gives students access (for example, team members added by a teacher, or a join code), that access is set up and controlled by the school or organization that holds the account. The account holder acts as the data controller for any student information and is responsible for consents required by law.
Section 3

Information We Collect

TypeWhat We Collect
Account InfoOrganization name, email address, password (encrypted — we never see plaintext passwords), and optional profile details including phone, city, and bio.
Inventory DataItem names, descriptions, photos, locations, and condition notes you add to your account. This data belongs entirely to your organization.
Communication DataMessages sent between organizations on the Backstage Exchange platform.
Usage DataPages visited and features used, which we use to operate and improve the platform.
Cookies & TrackingAcross our websites and web app, we and our providers use cookies and similar technologies, including Google Analytics and the Meta (Facebook) Pixel, to understand how visitors and users interact with the Service, measure our advertising, and record when a visit leads to a signup (page views, referring source, and signup events). These tools may collect device and usage identifiers and IP address through cookies; they do not receive your account credentials, inventory, messages, or organizational content. You can control cookies in your browser, opt out of Google Analytics at tools.google.com/dlpage/gaoptout, and manage interest based ads at aboutads.info/choices.
Theatre4u is built for program administration, not for collecting information about students. Depending on how your organization uses the Service, limited student information may be processed on your behalf (such as a name or school email for a student team member, or a photo your staff uploads). Any such information belongs to your organization, not to Theatre4u, and we never use it for advertising or sell it.
Section 4

How We Use Your Information

  • To provide and operate the Theatre4u platform
  • To facilitate Backstage Exchange listings and rental/loan requests between theatre programs
  • To send transactional emails (request notifications, account confirmation) via Resend from hello@theatre4u.org
  • To operate and improve the platform based on usage patterns
  • Across our websites and web app, to measure our advertising using standard analytics and advertising measurement tools (Google Analytics and the Meta Pixel), which may collect device and usage identifiers and IP address
We do NOT sell your data. We never send our analytics or advertising providers your account information, inventory, messages, or any student or district content, and we do NOT share your data with third parties except as described in Section 5.
Section 5

Data Sharing & Third Parties

ProviderPurposeData Shared
Supabase
supabase.com
Database and authenticationAll organizational data. Hosted in AWS us-east-1. SOC 2 Type II certified. Encrypted at rest and in transit.
Resend
resend.com
Transactional emailEmail addresses only, for delivery of notifications and confirmations.
Vercel
vercel.com
Web hosting and content deliveryProcesses web requests to serve the Service and keeps standard server and CDN logs (such as IP address and request metadata). Does not store your account or inventory content.
Stripe
stripe.com
Payment processingBilling information only. Stripe does not receive inventory or student data.
Google Analytics & Meta Pixel
google.com · facebook.com
Analytics and advertising measurementActivity across our websites and web app (page views, referral source, signup events, and device or usage identifiers collected through cookies). These tools do not receive your inventory, messages, or organizational content.
Other Theatre ProgramsBackstage Exchange listingsWhen you post items, your organization name, location, and listed items are visible to other logged-in Theatre4u members.

No other sharing occurs without your explicit written consent.

Section 6

Student Data & FERPA

Theatre4u is built for program administration, not for collecting information about students. Where student information is processed, it belongs to your school or district as the data controller, and Theatre4u acts as a service provider under the FERPA school official exception where applicable.

Depending on how your organization uses the Service, limited student information may be processed on your behalf, such as a name or school email for a student team member, or a photo or record that your staff uploads. We use student information only to provide the Service to your organization. We do not sell student information, do not use it for targeted advertising, and do not build student profiles for purposes unrelated to the school.

School administrators retain full control over their organization's data and may request export or complete deletion at any time. Theatre4u will not disclose organizational data to third parties without the written consent of the institution's authorized representative, except as required by law.

Section 7

Children's Privacy (COPPA)

Theatre4u is not directed to children and does not offer public signup to students. Student access, where a program chooses to enable it, is provisioned and supervised by the school under the school's authority. For students under 13, a school's authorization under COPPA covers school authorized educational use only and does not replace parental consent for any commercial use; Theatre4u does not use student information for commercial purposes.

If you believe a child created an account through ordinary public signup without school authorization, contact hello@theatre4u.org and we will remove it and any associated data promptly.
Section 8

Data Security

  • All data is encrypted in transit via TLS 1.2+
  • Database data is encrypted at rest via AES-256 (Supabase/AWS)
  • Passwords are hashed using bcrypt — we cannot access your password
  • Authentication tokens expire automatically
  • Row-Level Security (RLS) is enforced on all database tables — each organization can only access its own data
  • Security headers (HSTS, CSP, X-Frame-Options) are enforced on all pages
  • The anonymous key exposed in the client is restricted by RLS policies and cannot access other organizations' private data
Section 9

Data Retention & Deletion

Your data is retained as long as your account is active. You may request complete deletion of your account and all associated data at any time by emailing hello@theatre4u.org. We will complete deletion within 30 days.

Deleted data is not recoverable. Anonymized aggregate statistics (total item counts, etc.) may be retained. Backup snapshots are retained for 7 days before permanent deletion.

Section 10

Your Rights (CCPA)

California residents have the right to:

  • Know what personal data we collect and how it is used
  • Request deletion of your data
  • Opt out of sale of personal data (we do not sell data)
  • Non-discrimination for exercising privacy rights
To exercise any right: email hello@theatre4u.org with "Privacy Request" in the subject line.
Section 11

District Data Agreements

For school district subscribers (District plan), Artstracker LLC will execute a Data Processing Agreement (DPA) upon request. Contact hello@theatre4u.org.

We will cooperate with district IT security reviews and questionnaires. Theatre4u's infrastructure (Supabase/Vercel) can provide SOC 2 and ISO 27001 documentation upon request for your district's vendor review process.

Section 12

Changes & Contact

We will notify users of material changes to this policy with at least 14 days notice via email.

Questions, data requests, or security concerns:
hello@theatre4u.org · theatre4u.org
Artstracker LLC · 10441 Stanford Ave., #1155, Garden Grove, CA 92842

For security vulnerabilities, email hello@theatre4u.org with "Security" in the subject line.